Our customer service policy not only includes supplying quality Diamond tools & Wheels, but also technical support to improve customer’s tool life and machining process.
Vision
“We, PARAS DIAMOND CO. want to be first choice for Diamond Tools for every application, where we can be a market leader to become a billion Dollar company.”
Mission
WE WILL MEET CUSTOMER EXPECTATIONS BY
Establishing an R & D center for high technology, TPM friendly & aesthetically designed reliable machines
On – time delivery
Effective sales & service network for exports & domestic marketing
Quick response
IMPROVE PERSONAL QUALITY THROUGH
Developing positive attitude & motivating colleagues for co-operation and team work
Understanding and satisfying internal customer needs
Creating tension free & enjoyable work place environment
Improving our quality for life & living standards
Performance evaluation system
CONTINUOUSLY TRAIN AND RETRAIN OURSELVES BY
Acquiring multiple skills to enable anyone accomplish as many different tasks as possible
Improving workmanship to make zero defect machines
Up-grading our competence & effectively for higher productivity
Making ‘paperless’ working through it
OFFER PRODUCTS AT COMPETITIVE PRICES BY
Implementing costing system to reduce input costs, inventory & operating expenses
Eliminating non-value added work, wastage, rejections, & rework
Reducing cycle time through jigs / fixtures & standardization
IMPROVE PRODUCT QUALITY THROUGH
Consistency in workmanship and output quality
Standardization of manufacturing processes
Quality & reliability process
Adopt process – based working for
Doing everything “right first time”
Improving internal systems by 5‘s’, suggestion scheme, kanban, kaizen etc
Quality Policy :
We will provide products that not only meet but exceed the ever-changing needs and expectations of our customers / clients through planned and continual improvement of our products, process and people
Organizational Values
WE ARE BOUND BY
Respect for team members & all stakeholders
Ethical & selfless behavior
Hardworking, teamwork, honesty, integrity, humility & positive attitude of people
Excellence & speed in everything we do
Process based working
Clear, timely,open & transparent communication
Timely appreciation and recognitions
Continuous improvement, enhancement of knowledge, skills competencies and self development
Clarity of roles, responsibilities and accountability
Involvement of people in decision making
Customer driven innovation to delight customer
